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SJHH / Patients & Visitors

Patients & Visitors

Helpful information for patients and visitors. 

Whether you are a patient or a visitor, we understand that being in a hospital can sometimes make you feel uncertain. At St. Joseph’s Healthcare Hamilton we strive to make your experience with us as positive as possible. During your visit or stay, your health, safety, comfort, and that of your loved ones are our priorities. Our dedicated team of physicians, staff and volunteers are committed to providing the highest quality of care possible, delivered in a spirit of dignity, respect and compassion. As an extension of that care, we offer many services to provide patients and families with the information and support they need.

On the menu to the left you will find links to several in-hospital amenities and support services we offer our patients and visitors, as well as important information about hospital policies, preparing for your visit or stay, our accessibility services, paying your bill or contacting us with your valuable feedback. If there is anything we can do to better serve you or make your visit or stay more comfortable, please let us know. We also encourage you to explore the Patient Relations and Patient, Family and Community Engagement sections of the site to learn more about how to connect with us.

If there is any information you feel would be useful that is not already supplied on this site, please let us know by emailing us at We are committed to constantly making improvements to better meet the needs of the community we are honoured to serve.

We ask that you do not bring any valuables with you as the hospital cannot be responsible for lost or stolen personal items.