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SJHH / Health Services/ Mental Health & Addiction Services/ Connect Mental Health and Addiction Outpatient Programs/ Mental Health Services for HCW

Mental Health Services for Health & Community Care Workers

Our health care workers make selfless commitment to care for our community every day. Anxiety, exhaustion and compassion fatigue are all normal responses. The Ministry of Health and Ontario has partnered with five hospitals to provide services for frontline health care workers.

St. Joseph’s Healthcare Hamilton is committed to caring for the mental health of health and community care workers during this difficult time. You’re not alone, we’re here for you. 

How can we help?

Let's talk

The Mental Health Support Team offers confidential support for healthcare workers through quick access to a trained mental health clinician from SJHH.  Our team includes nurses, social workers, psychologists, psychiatrists, and psychotherapists. They will connect with you and listen. You can share your fears, concerns, and struggles, receive support, engage in problem-solving, and receive help connecting to other resources or services if needed. Simply call St. Joe's Connect at 905-522-1155, extension 36499 during business hours or complete the referral form below. You will be contacted within 24 business hours. 

Tips and Tools

If you are on the St. Joe’s network and can access MyStJoes (hospital intranet):

If you are NOT currently ON the St. Joe’s network:

  • Click here for a list of resources available to staff and physicians

The Mental Health Support Team provides confidential support for Healthcare Workers.

Please fill out the form below to request support. A member of our clinical team will be in touch within 24 business hours.

Access services in French through the Royal here.

* denotes required information.

  • If this is an emergency, call 9-1-1

  • Call the 24 hours Crisis Outreach and Support Team (COAST) at 905.972.8338 or online at

  • Call the 24 hours Crisis Services Canada Line at 1.833.456.4566 or online at

  • Go to your nearest hospital Emergency Department. St. Joseph’s Healthcare Hamilton has Emergency Psychiatry Services at 50 Charlton Avenue East, Hamilton

  • Call your family physician

Request Support - Healthcare Workers

*Required Field
Primary Care Provider Consent      
Primary Care Provider (e.g. family physician, nurse practitioner)
Preferred method of contact   
Please choose a number below that reflects how much distress you are currently feeling
(0 is no distress, 5 is moderate distress and 10 is extreme distress)
Are the services you are requesting medication-related?      
A network of providers from St. Joseph's Healthcare as well as other hospitals will be providing services. Do you have any concerns with being referred to a provider within your current hospital?     
Anonymous Survey Participation Request   
Anonymous Data Consent