Was this page useful?

*Required Field

SJHH / About/ Media Room/ Social Media/ Public Social Media Policy

Social Media

Public Social Media Policy

Public Social Media Policy  

St. Joseph’s Healthcare Hamilton (SJHH) Social Media Participation Terms of Use

St. Joseph’s Healthcare Hamilton encourages you to engage in open discussion with our social media sites. We look forward to reading your comments. Members from the SJHH Public Affairs department will moderate all comments posted on SJHH owned Social Media accounts, including blogs, and our website.

Terms & Conditions 

Opinions and views expressed by individuals as comments, postings or responses on SJHH’s sites are not necessarily those of SJHH, its employees or members of its board. 

Online postings and comments are for public consumption, meaning other participants on social media channels may use your posted content beyond the control of SJHH.  

Not Medical Advice

The content of the SJHH owned social media accounts are for informational purposes only. The content is not intended to be a substitute for professional medical advice, diagnosis or treatment. You should always seek advice from your physician or other qualified healthcare provider with any questions you may have about your health.

Not Emergency or Crisis Care

The content of the SJHH owned social media accounts are not for emergency or crisis help.

  • If this is an emergency, call 9-1-1
  • Call or text 9-8-8, is for anyone in Canada who is thinking about suicide, or who is worried about someone they know. For more information about 9-8-8: Suicide Crisis Helpline, visit
  • Call the 24 hours Crisis Outreach and Support Team (COAST) at 905.972.8338 or online at
  • Call the 24 hours Crisis Services Canada Line at 1.833.456.4566 or online at
  • Go to your nearest hospital Emergency Department. St. Joseph’s Healthcare Hamilton has Emergency Psychiatry Services at 50 Charlton Avenue East, Hamilton

Protect Your Personal information 

Please refrain from including personal information such as your address or phone number in your comment or post as this information will be public. For further information about your privacy and healthcare please visit our page on Patient Privacy. For further information about any personal information you submit or that is collected by St. Joseph’s Healthcare Hamilton, please review our Privacy Policy.  


The content of the SJHH owned social media accounts may contain links to other websites not under the ownership or operation of SJHH.


Social Media Participation terms of use are subject to change without notice. 

Updated November 2023