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SJHH / Virtual Appointments with an Urgent Care Provider

Book an online urgent care appointment

Virtual Urgent Care

Virtual urgent care appointments allow individuals to connect with a healthcare professional through secure video chat. See Step 1 below to find out if this service is right for you.

If you have a family physician, they should be your first point of access for care. A virtual urgent care appointment may be the right option for you if you are having an urgent medical issue that is not life threatening and you are unable to obtain timely access to your family physician or you do not have a family physician.

If you are in severe distress please call 911 and do not drive yourself to the hospital. If you are having a medical emergency or your symptoms worsen while you are waiting for a virtual appointment, visit the Emergency Department or Urgent Care Centre in person.

If you are having suicidal thoughts or experiencing a mental health crisis, call the 24-hour Crisis Outreach and Support Team (COAST) at 905.972.8338 if you are in the Hamilton area or go to your nearest Emergency Department.

Frequently Asked Questions

Click here for Frequently Asked Questions about Urgent Care Ontario.