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SJHH / Health Services/ Diagnostic Services

Diagnostic Services

COVID-19 Update

Please plan to attend your appointment, procedure or surgery as scheduled unless you are otherwise notified. During the pandemic, the hospital may be required to prioritize emergency and urgent cases, which may result in a change to your appointment. If this is the case, you will be contacted by a member of your care team. As always, our goal is to continue serving our community by providing quality hospital services for as long as it is safe and appropriate to do so during the pandemic.

Click here for more information about  our hospital during the pandemic.

Click here for more information about visiting the hospital during the pandemic.

Diagnostic Services at St. Joseph's West 5th Campus is now open and fully accessible to the public. Services available at the West 5th Campus include MRI, Ultrasound, Diagnostic Radiology, ECG, EEG and EMG.

What this program does...

The Diagnostic Imaging program at the King Campus provides regular services, such as general radiography, X-Rays and ultrasounds (ultrasound by appointment only) for outpatients between 8:00 a.m. and 4:30 p.m. Monday to Friday.

The Diagnostic Imaging program at West 5th Campus provides X-Rays for outpatients on Monday, Wednesday, and Friday from 08:00 a.m. to 4:00 p.m. 

The West 5th Campus now offers Ultrasound Services for outpatients Monday - Friday from 08:00 a.m. to 4:00 p.m. 

The West 5th Campus now offers EEG and EMG tests for outpatients Monday - to Friday from 07:45 a.m. to 3:45 p.m.

Please click here for more information about the range of diagnostic services offered at St. Joseph’s Healthcare Hamilton.

Our Urgent Care Clinic hours are from 8:00 am - 10:00 pm Monday to Sunday. Diagnostic services are also provided to Urgent Care patients on weekends and holidays.


Diagnostic Services  

Diagnostic Imaging 905-522-1155 ext. 39404

Neurology  Diagnostic ( EDS) 905-522-1155 ext. 39274

Fax Number  for referrals: 905-381-5646 

Referral Process

Diagnostic services are performed upon the request of an authorized practitioner.

All referrals need to be faxed to (905) 381.5646 

Correct completion of the standard requisition is necessary to initiate the appointment. All incomplete requisitions will be faxed back to the healthcare provider.  

Hamilton Niagara Haldimand Brant LHIN wait times for MRI and CT scans

Preparing for Your Visit

Brochures for ultrasound procedures can be found at the following website as well as helpful information and a complete list of our radiologists at both the Charlton and King Campus sites of St. Joseph’s Healthcare Hamilton.

We ask that you do not bring any valuables with you as the hospital cannot be responsible for lost or stolen personal items. 

Maps & Directions

King Campus

Diagnostic Services is located on Level 1 next to Urgent Care.

From the front entrance take the stairs or elevator down to Level 1, turn right and follow the corridor to the Xray/Ultrasound sign and check in at reception desk.

Please click here for directions to the King Campus.

West 5th Campus - Diagnostic Services which include Ultrasound, MRI, Neurology Diagnostics, and General Radiology (x-ray) 

Diagnostic Services is located beside the Outpatient Entrance on Level 0 in Block B.

From the Outpatient Entrance, Diagnostic Services is located on your right hand side. From the Main Entrance, take the elevator to level 0. Diagnostic services are straight ahead. 

Please click here for directions to the West 5th Campus.

Registration Procedures

Diagnostic Services: Please take a ticket from the automated number dispenser located on the wall outside the reception area and take a seat in the waiting area for your number to be called

Please bring your Health Card with you and present it at Reception for registration purposes

After Your Visit

All reports will be sent directly to your healthcare provider.

When requesting a copy of Diagnostic Imaging images, please allow a minimum of twenty-four hours advance notice. In order to obtain a copy of your imaging procedure on cd, a signed release form must be provided or signed at the time you pick up your cd from the receptionist or technologist.