


Caring
Excellent Care
We are committed to providing state-of-the-art care, delivered with compassion, dignity and respect, every time.
2025 Vision
We will be widely admired for outstanding care and patient experience.
Initiatives: How will we achieve our vision?
- Partner with patients and families to improve the quality of care by:
- Strengthening our performance using evidence informed best practice and digital tools, in line with the Health Quality Ontario Framework and Choosing Wisely.
- Adopting a standard so that new clinical initiatives at St. Joe’s are co-designed with patients and families.
- Ensuring we support our mission and vision through a health equity lens so that new and existing programs meet the needs of all of our patients including vulnerable populations.
- Develop and implement a Community Advisory Committee (CAC) to foster a strong partnership and collaboration with our community.
Measurement: Examples of how we will track our progress
- Patient satisfaction scores increase.
- Number of Quality Improvement Plan metrics that meet or exceed target.