‘Tis the season’ for congestion, fever and sore throats. To help our community manage these ailments, St. Joe’s has opened a Flu, COVID & Cold Clinic at our West 5th Campus, a collaborative effort between St. Joe’s, Hamilton Health Sciences and primary care doctors. The goal of this dedicated clinic is to provide both adults and children with timely care. while reducing the number of patients visiting emergency departments for respiratory illnesses commonly seen throughout the fall and winter.

The Flu, COVID & Cold Clinic opens Tuesday, November 29 by appointment only. Appointments for Tuesday – Saturday are now available to book. We are not able to accommodate walk-ins at the clinic. A doctor’s referral is not necessary. Hamilton’s emergency departments are experiencing increased volumes resulting in long wait times. If you don’t need emergency care and are experiencing flu, COVID or cold symptoms, you can get care faster at the Flu, COVID & Cold Clinic.

Learn more or book an appointment

Who should use this clinic and when?

Adults and children experiencing flu, COVID or cold symptoms, who are unable to seek timely care from their family doctor, or do not have a family doctor, should book an appointment if:

• Their symptoms are not improving after a few days, despite using common over-the-counter medications as indicated on the label, such as ibuprofen (Advil), acetaminophen (Tylenol), nasal rinses and cold/flu medications
• They are particularly worried about any of their symptoms

Cold and flu symptoms may last 1-2 weeks and can fluctuate during that time.

The Flu, COVID & Cold Clinic is unable to provide emergency care. Patients should call 9-1-1 or go to the emergency department if experiencing:

• shortness of breath
• chest pain
• confusion

What are common symptoms of flu, COVID and cold?

• Fever
• Cough
• Sore throat
• Runny or stuffy nose
• Chills
• Nausea, vomiting or diarrhea
• Loss of taste or smell
• Headache
• Muscle aches

Where is the clinic located?

Medical Outpatient Clinic, Level 0 at St. Joseph’s Healthcare Hamilton West 5^th Campus

100 West 5^th Street, Hamilton, Ontario L9C 0E3

Access the clinic through the Outpatient Entrance on the lower level of the hospital, across from Mohawk College on Fennell Ave.

Please do not access the Flu, COVID, Cold Clinic through other hospital entrances or walk through the hospital.

What are the hours?

Monday – Friday 4:30 – 9pm

Saturday/Sunday 8am – 4pm