Was this page useful?

*Required Field

SJHH / Contact/ Medical Emergency

Are you having a medical emergency?


If you or a loved one are not feeling well and need medical help that cannot wait to see your family doctor, below are available resources to support,

First and foremost, in a life-threatening emergency, call 9-1-1 immediately.

Hamilton hospitals posting wait times for emergency care

You can look up the average length of time it will take to see a doctor or nurse practitioner in Hamilton’s Emergency Departments (ED) and Urgent Care Centres (UCC). Click here or the above graphic to learn more.

Medical Care – Urgent Care

Twisted your ankle? Scrapes, bumps and bruises? Get treatment for non-life-threatening injuries and illnesses at an Urgent Care Centre. Other types of illness and injuries could include: cuts, abrasions, cough, ear aches, fever, minor burns, abdomen, pelvic or back pain and simple fractures.

Urgent Care Centre - St. Joseph's Healthcare Hamilton, King Campus
2757 King Street East, Hamilton, L8G 5E4
Hours of Operation: 8 a.m. - 10 p.m. / 7 days a week Telephone: 905-573-7777  

Main Street West Urgent Care
690 Main St W
Hamilton, ON L8S 1A4
Hours of operation: 9 a.m. - 9 p.m. / 7 days a week

Are you unsure of where to go? The guideline below provides a helpful breakdown of what types of patients St. Joe’s serves at our Emergency Department versus our Urgent Care Centre.

Urgent Care vs. Emergency Department

When to visit an Urgent Care Centre:

  • Lacerations - deep cuts or wounds that may require stitches
  • Sprains, strains, or deep bruises
  • Mild to moderate asthma attacks
  • Ear infections
  • Urinary tract infections
  • Upper respiratory infections
  • Coughs and congestion
  • Diarrhea
  • Sore throats
  • Insect bites
  • Rashes

When to visit the Emergency Room:

  • Severe bleeding
  • Difficulty breathing
  • Chest pain or pressure
  • Broken bones
  • Partial or total amputation of a limb
  • Trauma or injury to the head
  • Sudden dizziness or difficulty seeing
  • Severe abdominal pain

*Please remember if you are having any chest pains or pressure, call 9-1-1 immediately.

Emergency Department

Have shortness of breath or chest pains? For immediate medical attention, please call 9-1-1 or go to your nearest Emergency Department. Click here for a list of Emergency Departments within the Hamilton Niagara Haldimand and Brant area. For more information about the St. Joe's Charlton Campus Emergency Department, click here.

Mental Health Crisis

Having suicidal thoughts, distressed, frightened, or unable to cope? Click here for a list of support available if you are having a mental health crisis.