Quality, Performance & Accountability
Our Quality Priorities
Our Quality Priorities align with a framework consisting of Six Domains of Quality:
SAFE |
EFFECTIVE |
EQUITABLE |
EFFICIENT |
TIMELY |
PATIENT-CENTRED |
St. Joseph’s Healthcare Hamilton (SJHH) is dedicated to providing the best quality care to our patients in an environment that promotes openness, transparency, accountability and trust. We believe that a strong connection between public reporting of performance information and identifying areas for improvement leads to system-wide benefits and best practices that ultimately enhance delivery of care to our patients.
SJHH uses a number of quality indicators to measure our performance and accountability. To learn more about our safety indicators, click here.
At SJHH, accountability means managing resources as efficiently as possible and measuring our performance against provincial and national benchmarks. We recognize that effective management of our services and resources allows us to focus on our primary role of providing patients with the highest possible standard of care. Being accountable to our patients and community is essential to maintaining public trust and a reputation for excellence.
St. Joseph's Healthcare Hamilton receives funding from Hamilton Niagara Haldimand Brant Local Health Integration Network. The opinions expressed on this website do not necessarily represent the views of Hamilton Niagara Haldimand Brant Local Health Integration Network.