To support your care

We share your information with health-care providers who are involved in your care. This may include providers who do not work at SJHH. The information that is shared may include access to your electronic health record and/or use of electronic systems that are shared and accessible by health-care organizations outside of Ontario. These systems securely share electronic information to provide timely and coordinated patient care. The following shared systems are used to support patient care:

Epic Care Everywhere

• SJHH is part of Epic's Care Everywhere, which allows health care professionals that are treating you to securely access your medical records at partner hospitals. If you do not wish for your information to be shared via Care Everywhere, please contact the Health Information Management department at relinfo@stjoes.ca or by phone at 905-522-1155 ext. 33417.

ClinicalConnect and ConnectingOntario

• ConnectingOntario and ClinicalConnect are provincial Electronic Health Record viewers that provide health-care providers with access to your health information from SJHH. Access to the ConnectingOntario Clinical Viewer and ClinicalConnect Viewer are restricted to those who provide or assist with patient care.

Ontario Laboratory Information System (OLIS)

• OLIS allows hospitals and community laboratories to share laboratory, cytology and pathology test results.

Digital Health Drug Repository (DHDR)

• DHDR is an electronic repository of dispensed drug and pharmacy service information. DHDR data will improve patient care by allowing authorized providers secure electronic access to patient drug information.

To fundraise

The SJHH Foundation is dedicated to supporting SJHH by raising funds for research, education, and the improvement of patient care. Unless you tell us not to, we will give your name and mailing address to SJHH Foundation for fundraising.

To conduct patient satisfaction surveys

We want to hear from you about the quality of care and services you received at SJHH. We will use your name and address, and the dates of your visits to send you surveys. This information helps us improve the care we provide.

To inform your friends and family

Unless you ask us not to, we will provide general information about your health status to family or friends who ask. This includes the name of the clinical program caring for you (e.g. Mother Baby Unit), where your room is located, and your general health status, such as “stable” or “no change”.  Your consent is required to disclose any further information.

To adhere to the law

PHIPA requires and permits us to give some of your information to others, including but not limited to: 

• The Ministry of Health 
• Registries such as Institute for Clinical Evaluation Sciences and Canadian Institute for Health Research
• Researchers, if approved by our Hamilton Integrated Research Ethics Board (HiREB)
• The Medical Officer of Health to report communicable diseases 
• The Workplace Safety and Insurance Board (WSIB)
• Law Enforcement Officers who present a warrant or subpoena, or to aid in an investigation 
• The Children’s Aid Society where child harm is suspected; 
• The Public Guardian and Trustee 
• The Coroner