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SJHH / Patients & Visitors/ Patient Relations/ Patient/Family Feedback Form (PFFF)

Patient/Family Feedback Form (PFFF)

St. Joseph’s Healthcare Hamilton (SJHH) values your feedback. We are here for you. Your experience will help us further improve the quality of the care that we provide to our patients and their families.

Whether you have a compliment, complaint or comment, your feedback is important to us.

We will respond to you as quickly as we can within three (3) business days.

If your e-mail is related to an urgent health concern please note that Patient Relations does not provide medical advice. Please phone Telehealth Ontario to speak with a registered nurse at 1.866.797.0000, call your family physician or in case of an emergency call 911 immediately and/or go to the nearest emergency room right away.

Contact Patient Relations:

The office is open Monday to Friday and closed on weekends and statutory holidays.
8:30 a.m. - 4:30 p.m. 
Tel: 905.522.1155 ext. 33838

Patient and Family Experience Form

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Patient / Client Name
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Thank you for providing feedback

Your feedback on your experience with St. Joseph's Healthcare Hamilton is important to assist us in improving our care and providing the highest quality care. Please note that if you are providing feedback for a loved one or someone other than yourself, St. Joseph's Healthcare Hamilton is committed to protecting the privacy of our patients and must fully comply with Personal Health Information protection legislation. We must have consent of the patient prior to disclosing any information on care to a third party.