Changes to caller ID display when you receive a call from St. Joe's
Effective Monday, August 8, the following changes will be made to what is displayed on caller ID when someone receives a call from one of our campuses:
Charlton Campus
|
Caller ID Display Currently |
New Caller ID display as of Monday, August 8 |
Landline |
StJoes Hamilton |
StJoes Hamilton 905-522-1155 |
Cell Phone |
Unknown/Private Caller |
905-522-1155 |
West 5th Campus
|
Caller ID Display Currently |
New Caller ID display as of Monday, August 8 |
Landline |
StJoes Hamilton |
StJoes Hamilton 905-388-2511 |
Cell Phone |
Unknown/Private Caller |
905-388-2511 |
King Campus
|
Caller ID Display Currently |
New Caller ID display as of Monday, August 8 |
Landline |
Unknown |
Unknown 905-573-7777 |
Cell Phone |
Unknown/Private Caller |
905-573-7777 |
The updates are part of improvements we are making to help ensure patients, families and caregivers know who is calling them so that calls from the hospital are answered.
It is important to note that only the main hospital phone number will be displayed, not the extension for a clinic or unit you may be trying to reach. If the clinic or unit provided you with an extension, please use this to reach them, or call the main hospital line and ask to be connected to the clinic or unit directly.
The change will be made between 7:00 and 8:00 a.m. on August 8. There is a possibility a call could be dropped during this transition period. If this occurs while you are speaking with someone at St. Joe’s, please call the individual you were speaking with back. Our teams have been instructed to do the same.
The display name for calls from King Campus will remain as “Unknown," as technological limitations prevent the King phone system from being updated at this time.