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SJHH / Health Services/ Mental Health & Addiction Services/ Connect Mental Health and Addiction Outpatient Programs/ I’m a healthcare provider looking to refer my patient

I’m a healthcare provider looking to refer my patient

Referral Process

We are now accepting electronic external referrals through Ocean eReferral!

Electronic referrals (through Ocean eReferral) can be sent directly from most EMRs. We can be found on the Healthmap by searching 'Connect Mental Health and Addiction Outpatient Programs', 'Mental Health Assessment & Referral', 'Adult Intensive Services', 'Early Psychosis Intervention', 'Substance Use Disorders' or 'St. Joseph's Healthcare Hamilton'. Click HERE to view the healthmap.

New to Ocean eReferral? The team at the eHealth Centre of Excellent is here to help. Please visit their website and click the 'get started' button: eReferral - eHealth Centre of Excellence


Access the Connect Mental Health and Addictions Outpatient Referral Form

How is COVID-19 impacting mental health and addictions services at St. Joseph’s?

As we continue to adapt to the changing COVID-19 situation, our services are changing too.

  1. Prioritizing essential care needs. Many non-urgent outpatient programs were placed on hold during the pandemic as we responded to the increased demands on our healthcare system. As we return to standard service operations, we seek to prioritize urgent care needs first.

  2. Increased wait times. Please anticipate longer than normal wait times throughout the triage, assessment and treatment process.

  3. Virtual care. Many services will be offered by telephone or secure video visit. In-person appointments may be available if needed. For all in-person visits, patients will be required to wear a mask at all times.  

  4. Consultative services. To respond to the needs of our community, St. Joseph’s is offering provider-to-provider telephone consultations for general treatment advice. For more information, contact Connect at 905-522-1155 ext. 36499.

Are your services right for my patient?

Connect facilitates referrals for a wide range of outpatient mental health and addictions programs offered at St. Joseph’s Healthcare Hamilton. These programs serve adults using evidence-based assessment and treatment approaches. Our programs promote recovery for individuals experiencing:

  • Anxiety disorders
  • Mood disorders
  • Schizophrenia and other psychotic disorders
  • Comorbid mental health and neurocognitive disorders
  • Eating disorders
  • Borderline Personality Disorder and other emotion regulation difficulties
  • Concurrent mental health and substance use disorders
  • Mood disorders related to the reproductive cycle
  • Developmental Dual Diagnosis concerns (combined mental health conditions and developmental disabilities)

The following clinics are accessed by referring to Connect:

I’m looking for something else:

  1. If you are looking for another service, explore alternate mental health programs at St. Joseph’s

  2. If you are looking for pediatric mental health services in Hamilton, these are offered through Contact Hamilton.

  3. Please be advised that St. Joseph’s Outpatient Mental Health and Addictions Programs do not offer:
    • Individual counselling
    • Grief/bereavement counselling
    • Parenting capacity assessments for Children’s Aid or custody disputes
    • Assessments for Ontario Disability Support Program (ODSP) applications or other insurance applications
    • Assessments for legal purposes (criminal or civil)
    • Inpatient mental health or addictions programs

If you are seeking services not offered at St. Joseph’s, consider contacting the following resources for more information:

ConnexOntario: ConnexOntario is an information and referral service, offering system navigation for Ontarians seeking mental health, substance use and problem gambling supports. This service focuses on programs funded by the Ministry of Health.

2-1-1 Community Information and Referrals: This service offers information about government, health, social and community services across Ontario.