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SJHH / Health Services/ Outpatient Services/ ENT (Ear, Nose & Throat) - Head & Neck Surgery Clinic

ENT (Ear, Nose & Throat) - Head & Neck Surgery Clinic

COVID-19 Update

St. Joseph’s Healthcare Hamilton is beginning to reintroduce surgical and outpatient services slowly using a gradual, phased approach.  Some individuals, based on the severity of their condition and care needs, are being scheduled for procedures and treatments.

If you are a patient, your care team will contact you with more information when you are rebooked or booked for your treatment.

Please come alone to your appointment to help us ensure physical distancing and to allow for patients to come to clinics safely. In special circumstances, the Manager may approve a support person to accompany a patient to Outpatient clinic appointments. Any exception to the visitor restrictions must be approved by the unit or clinic manager.

Click here for more information about the gradual reintroduction of visitors to inpatient areas.

If you have concerns, please call your family physician. If there is an emergency, please call 911 and go the hospital immediately. If you have an urgent issue, please go to an urgent care centre. If this is a mental health emergency, call 9-1-1, the Crisis Outreach and Support Team (COAST) at 905.972.8338 or online at; go to your nearest hospital Emergency Department. St. Joseph’s Healthcare Hamilton has Emergency Psychiatry Services at 50 Charlton Avenue East, Hamilton.

We are doing our best to serve all patients as quickly as possible, while ensuring the safety of our staff, patients and community. Thank you for your continued patience.

Click here for more information about your appointment and the reintroduction of services.

What this program does...

The ENT, Head and Neck Surgery Clinic focuses on:

Otolaryngology (ENT):  the assessment and treatment of disorders of hearing, balance, the nose and pharynx (throat).

Head and Neck Surgery: The assessment and treatment of benign and malignant tumours, conditions of the mouth, pharynx, larynx (voice box), neck, thyroid, parathyroid, sinuses, salivary glands and skin of the face.

Associated services include:

  • Audiology - Hearing and balance testing
    Contact: 905-521-6061
  • Speech-Language Pathology – Assessment, treatment, education and counseling for adults with disorders of voice and/or swallowing
    Contact: 905-521-6101

How this program helps...

This is a teaching clinic through the Division of Otolaryngology-Head and Neck Surgery at McMaster University.

Patients with disorders in the areas of emphasis are evaluated clinically, and by appropriate diagnostic testing. A treatment plan is developed with the patient and followed up after intervention is arranged.

We ask that you do not bring any valuables with you as the hospital cannot be responsible for lost or stolen personal items. 

Your Care Team - Physicians

Dr. Stuart Archibald, Head and Neck Surgeon and Oncologist

Head, Division of Otolaryngology-Head and Neck Surgery
McMaster University
Tel: 905-522-1155 Ext. 33163
Fax: 905-521-6121

Referrals to Dr. S. Archibald from other physicians or surgeons are made by telephone only, followed with faxed consult notes and investigations.

Dr. Stanley Jackson, Head and Neck Surgeon and Oncologist

Adult ENT (ears, nose and throat)
Tel: 905-528-0109
Fax: 905-528-7176

Please send referrals to Dr. Jackson’s office by fax only.

Dr. Jason Archibald, Otology and Neuro-otology

Head, Otolaryngology Service
Tel: 905-522-1155 Ext. 35804
Fax: 905-522-4644

Please send referrals to Dr. J. Archibald’s office by fax only.

Dr. Michael Gupta

Head and Neck Surgeon and Oncologist
Tel: 905-522-1155 Ext. 35854
Fax: 905-521-6077

Please send referrals to Dr. Gupta’s office by fax only.

Dr. Elizabeth Jeney

Community ENT (ears, nose and throat)
Tel: 905-575-4429
Fax: 905-575-4456

Please provide referrals to Dr. Jeney’s office by fax only.

Dr. Carolyn Levis, Plastic and Reconstruction Microsurgery (affiliation with Head and Neck Surgery)

Head of Service, Plastic Surgery
Tel: 905-522-1155 Ext. 34969
Fax: 905-525-6424

Please send referrals to Dr. Levis’ office by fax only.


Clinic Contacts

Nurse: Barbara Dalpetz
Registration Clerk
50 Charlton Ave. E.,
Hamilton, Ontario
L8N 1E9
Tel: 905-522-1155 Ext. 32971

By referral only to individual physicians. Please see Your Care Team for referral instructions by physician.

For Speech-Language Pathology Services please contact:
Debbie McCloskey or Christina Nicoletti
Tel: 905-521-6061

Maps & Directions

ENT-Head and Neck Surgery Clinic (contacts and printable directions)

8th Floor, (Note: Please ensure you have the correct building): Mary Grace Wing, Main Building, St. Joseph’s Healthcare Hamilton.

Tel: 905-522-1155  Ext. 32971

Enter the Main Door (entrance off Charlton Avenue). If entering from a different entrance please make your way to the Mary Grace Wing. Proceed straight ahead, past information desk and take elevators to 8th floor.

On exiting the elevator turn right and right again and follow the signs for the ENT-Head and Neck Clinic  (halfway down the hallway on the right hand side).

ENT (Ears, nose and throat) - Head and Neck Surgery Clinic
St. Joseph’s Healthcare Hamilton
8th Floor (Mary Grace Wing)
50 Charlton Avenue East
Hamilton, Ontario
L8N 4A6
Tel: 905-522-1155 Ext. 32971

Please click here for a map of our Charlton Campus.

Registration Procedures

When a patient arrives at the ENT-Head and Neck Surgery Clinic, he or she will be registered by the Registration Clerk and the surgeon’s administration clerk. The patient will then consult with the surgeon and further follow-up i.e. surgery, referrals, investigations will be arranged at that time or shortly after the appointment.

Please bring along to your visit a list of medications (if any), any relevant imaging, and any information that will help with your meeting with the surgeon.

If you have any questions following your visit, please contact the physician you consulted with (see Your Care Team above).

Note: We are not able to estimate wait time for you to see your physician. There may be delays at times due to unforeseen circumstances. However we will keep you informed of any delays and appreciate your patience and understanding.

For Speech-Language Pathology Services:

You will receive a letter in the mail that confirms your first appointment. It will contain details about the time and location of the appointment. Please bring along a list of your current medications and information about your medical history (including allergies). Registration will occur through the Department of Speech-Language Pathology.

After Your Visit

  • You will be given information about the results of any assessments that were completed.
  • We will discuss a plan of care/service for you that meets your individual requirements.
  • Your Speech-Language Pathologist will make additional appointments for you or your child as needed.
  • Information regarding your assessment will be shared with the referring physician and others at your request.