Everyone entering Charlton, West 5th and King Campuses will be screened for COVID-19. You can complete the screening at the hospital entrance or use our online digital tool to get through screening faster (www.sjhhscreening.com). Click here for a tip sheet on how to use the screening tool for patients/visitors.

Thank you for your understanding during our ongoing efforts to protect the public, patients, staff and physicians from the potential transmission of COVID-19.

The following entrances will be the only points of entry and exit for patients and visitors, per Campus:

CHARLTON CAMPUS

FOR PATIENTS REQUIRING EMERGENCY SERVICES

Emergency Department, Main Entrance (entrance off of James Street South):
Open 24 hours / 7 days a week
Note: For patients requiring emergency services only.

FOR PATIENTS AND VISITORS

1) Main entrance (Information desk):

7 days a week | 6 a.m. – 10 p.m.

2) Juravinski Tower, Level 0 entrance:

7 days a week | 6 a.m. – 9 p.m.
Note: this entrance is also for staff, physicians, vendors, Dynacare, and Lifeline

3) Fontbonne entrance:

7 days a week | 6 a.m. – 9 p.m.
Note: this entrance is also for staff/physicians

FOR LABOUR AND DELIVERY PATIENTS

Roofdeck Entrance (St. Joseph's Drive):

7 days a week | 6 a.m. - 9 p.m.
Note: this entrance is for staff/physicians, Labour and Delivery patients, and Patient Transport only

WEST 5TH CAMPUS

Main entrance (West 5th Street), Level 1:

7 days a week | 6 a.m. - 10 p.m.

Outpatient entrance (Fennel Avenue), Level 0:

Monday - Friday | 8 a.m. - 4 p.m.

KING CAMPUS

Main entrance:

Monday - Friday | 6:25 a.m. - 5 p.m.

Dialysis entrance:

Monday - Friday | 6:30 - 11:30 p.m.

Saturday and Sunday | 6:30 a.m. - 5:30 p.m. 

Our staff and physicians follow meticulous hand hygiene practices. Click here to learn more about hand hygiene at St. Joe’s.

Hospital visitors will be asked to wear the blue surgical masks provided for them when they enter the hospital, and are no longer allowed to wear cloth masks. This will ensure alignment and universality of wearing a three-layer mask. As always, we are following guidance and direction from the Ministry of Health to ensure all are protected. 

Click here for information on how to properly wear a mask.

We are using environmental cues around the hospital to encourage physical distancing, including signage and roping off every other chair in waiting rooms and using tape on the floor to encourage distancing in line-ups. 

Seating areas in public areas are limited and discouraged.

Staff and physicians are replacing in-person group meetings with virtual meetings using teleconferences and video conferencing when possible, and have been asked not to attend in-person conferences or speaking presentations for work. Conferences, corporate events and corporate social gatherings have been cancelled or postponed.

Our Environmental Services (EVS) department has implemented additional cleaning and disinfection procedures to ensure a clean and safe environment for our patients, staff and physicians.

• Increased EVS staffing for all common areas and high-volume units
• All patient and staff screening stations disinfected nightly
• New disinfection technologies and products implemented, including electrostatic disinfection

In line with provincial guidance and direction St. Joe’s has been able to implement daily screening and surveillance of our inpatients. The objective is early detection and early intervention of new or worsening symptoms. Given the emerging data that COVID-19 may be an ongoing issue till a vaccine is available, this screening is an important patient safety step in our overall goal to drive quality of care. The new process includes actively screening each patient each shift and determining the need for testing/swabbing. This change is fully supported by a new medical directive enabling nurses to initiate quick primary testing. Subsequent screening resulting in potential further testing will be discussed with the treatment team.