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SJHH ... / Health Services/ Mental Health & Addiction Services/ Mental Health Services/ Schizophrenia & Community Integration Service (SCIS)/ Street Outreach

Street Outreach

What this program does...

Street Outreach is a multi-disciplinary, multi-agency program under the auspices of Public Health, City of Hamilton’s Mental Health and Street Outreach Service.

Outreach Workers work with clients who are experiencing homelessness and have barriers to obtaining housing.

There is one registered nurse seconded to this team from St Joseph’s Healthcare Schizophrenia and Community Integration Service.

How this program helps...

This program helps individuals experiencing homelessness, many of whom have a serious and persistent mental illness. The program uses a recovery model and the social determinants of health to guide their approach.

The Street Outreach Team:

  • Engages individuals on the streets and in shelters
  • Assists individuals experiencing homelessness and having difficulty navigating the system to access: income resources; health care resources; housing; and additional living and support services
  • Uses of person-centred and harm reduction approach
  • Works collaboratively with clients and service providers in identifying and negotiating systemic challenges

Click here to obtain a copy of the Street Outreach Brochure.

Your Care Team

Our dedicated team comes from a range of organizations including: St. Josephs Healthcare Hamilton, Wesley Urban Ministries, Housing Help Centre, and St. Mathew’s House.


To contact a Street Outreach Worker about a person already referred to them, please call 905-546-3597.

Referral Process

Referrals are made through a central Intensive Case Management Coordination (IntAc) at 905-528-0683 between 8:30 am-4:30 pm.

Click here to obtain a copy of IntAc Brochure.