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Accreditation

St. Joseph's Healthcare Hamilton (SJHH) is committed to providing Safe, Effective, Accessible and Kind care to the patients and families we serve. We do this by emphasizing patient safety, patient-centred care and continuous improvement within a collegial and learning environment.

In this spirit of continuous improvement, SJHH participates in the Accreditation Canada QMENTUM process. Accreditations assists healthcare organizations to review their programs, services, policies, and procedures against national standards of excellence with a view to improving the quality of care and service they provide.



The QMENTUM accreditation process consists of three main components:                                                                                                  
1) Organization self-assessment
2) Actions for Improvement
3) On-site survey
This rigorous process is on-going over a 3-year cycle and concludes with an intense week of review by a team of external surveyors.

SJHH's most recent Accreditation On-Site Survey was conducted in May 2011 and after responding to five recommendations made by the survey team, we have been awarded a Full Accreditation Status. Given the complexity and multiple challenges in healthcare today, this is a tremendous achievement that can be attributed to the hardwork and dedication of all staff and physicians at SJHH.